We, Hamburg Süd, respect your privacy. Therefore the protection of your personal data, such as name, date of birth, postal address, email address, etc., is especially important to us. Our data protection practice is in line with the provisions of the Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG) as well as other statutory data protection regulations.
1. Data collection
Each time you access our website, information transmitted by your browser is stored in so-called server log files. Details include the name of your provider, your IP address, your browser type and your operating system, websites you have previously used and the time of the server enquiry. These data cannot be attributed to specific individuals, thereby ruling out the possibility of personal identification.
If and insofar as personal data are not required for conducting a contractual customer relationship, we will gather, process and use such data only with your approval. In this case your personal data will be used solely for the purpose and to the extent stated in the approval.
You can revoke your approval at any time. The revocation must be directed to the email address or postal address given in Section 8 of this Data Protection Notice. We will delete your data on receipt of the revocation.
We have implemented far-reaching security regulations and measures to protect personal data stored with us from unauthorised access, misuse, destruction and loss.
When you visit our web pages, small text files (cookies) may be created and stored on your computer. We employ cookies to make it easier for you to use our website and to offer you optimum service. Our cookies allow us to identify returning users during the visit to our website without personal data being stored in the process. If you do not wish to receive cookies, you can change your browser settings. You can remove any cookies already stored on your computer by deleting temporary internet files.
4. Data transfer
The collection, processing and use of personal data is undertaken by us or service providers contracted by us. We ensure that these service providers comply with the pertinent statutory data protection regulations.
No other third party has access to your personal data. In particular, we will neither sell nor exploit them in any other way.
5. Right to information
You have the right at all times to information about the stored data relating to you, their origin, recipients and the purpose of storage. Information on stored data can be obtained from our Data Protection Representative at
Our web pages may contain hyperlinks, i.e., electronic cross-references giving access to the web pages of other companies. This Data Protection Notice does not apply to these web pages.
7. Changes to this Data Protection Notice
It may be necessary to adapt our data protection policy to changed conditions of a factual or statutory nature. The Data Protection Notice published on our website is kept up to date.
We value your trust and therefore welcome any queries you may have regarding the handling of your personal data. Please direct your questions to:
Hamburg Südamerikanische Dampfschifffahrts-Gesellschaft KG
Data protection commissioner